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Retail Store

Service Department


"We just purchased and had our pool installed by Landi, so let us start by saying, without a shadow of doubt, Landi is the BEST company we have worked with in many years! The owner Tom is just a phenomenal business owner and just a great person. His staff is also amazing to work with! EVERYONE there (including the installers and electricians who were absolutely fantastic) answers your phone calls, takes the time to explain/educate you on what you need to know when owning a pool. They offer extraordinary support, which you do not typically receive once the sale is made. We were nervous about the whole pool process as people say it's the worst process, but ours we met with nothing but a great experience from the start of the sale, to service, to installation; and even the after installation support has been top notch! Should you be hesitant on the pool process, do NOT be when dealing with Landi Pools! Thank you Landi and staff.
You guys ROCK!"

-B. Thompson

"Thanks for all your help. Of the half dozen plus pool & spa stores I've been in contact with, you by far are the most interested in my business which was evident by your assistance, attention, and prompt response. These were the primary reasons for choosing to buy a hot tub from Landi Pools & Games!"

-P. Ferenz

"We love your staff, everyone treats us like family and it is nice to visit the store. We love our pool - we love Dave the pool guy .... I can't say enough good things about Landi Pools and games. We tell our friends about your store and how awesome you all are. We're very happy with the service and customer focus of your company."

-C. D'Amico

"Keep up your friendly and helpful staff! It's a huge plus your company has going for it!"

-L. Dagostino

"I love the customer service and the non-salesman approach your employees have. I feel comfortable spending money with a company who puts their customers first. Thank you for teaching me on becoming a better pool owner."

-S. Reeves

"Whenever I have had a problem or have always attended to the situation with a sincerity ...which makes a consumer feel confident in doing business with a company like yourselves. This keeps me coming back every year! Thank you."

-S. Testa

"No, after I used your store products my pool has stayed very nice. The quality of the products that Landi carries make a big differents. The help that you give customers is great. Thank you for your help."

-S. Curry

"Landi Pools and Games are truly the best, I have never ever had a problem with my pool I ask for advice and follow through with your feedback and truly love this place!!!!! Great staff tooo! "

-A. Sterling

"Landi's has been great to deal with since the day we bought the pool from you. Always helpful and with the right answer to any problems.....Thank You "

-C. Wright

"The folks in your store (I go to the Millville store) are always very helpful and are right there to assist w any questions I have and especially when testing my water. I started the Synergy system for the first time this year and they were very helpful in getting me started! "

-M. Decker

"I love this store, we shop there in the winter also, for our other games, pool table, darts etc "

-M. Rodriguez

"Landi's is the third pool store I have used since owning a pool and have always found your staff to be helpful and correct when diagnosing a problem. Their suggestions have made my summers a breeze. Wish I had visited your store first!!"

-D. Ring

"Tell the guys I found their work more than satisfactory... they were thorough, neat and very nice as well as informative. I enjoy doing business with you guys. You have never let me down! Thanks for everything this year... talk to you in the spring!"

-K. Soracco

"Everything went well with my pool closing. As a first time pool owner, I wasn’t sure whether I would be able to maintain my pool properly. However, the wonderful customer service, knowledge and support from the Landi Pools team abated all my fears and led to an enjoyable summertime pool experience. Thanks again for everything. See you again next summer."

-H. Gomez

"I have used Landi Pool & Games for all my pool and spa supplies for a number of years now. Let me sum up the reason in one word Service! They are the best people in the business. They take there time with you when you have questions and are trying to fix issues with you water clarity. One last thing is that even if they are busy doing other things they make sure to welcome you into the store with a smile and a hand shake. Great group of people to work with."

-Al P.

"I'm so glad I switched to the Synergy program two years ago. I have never seen pool water so sparkling when opening up for the year. It's been so easy, I feel like I'm not doing anything and the pool is always so clear!"

-D. Gallo

"I've never had such an easy year taking care of the pool as this year. In year's past, my pool was always turning green and would never be clear. This year, I would just look outside and always see a crystal clear pool. I saved so much time and money by switching to Synergy."

-M. Rambone

"The team at Landi Pools in Millville are excellent. Went into the store with a budget already in mind for an above ground pool with pool package and installation. Not only was I treated with excellent service and respect they came in under my budget rather nicely. Thanks for everything!"

-L. Dutton

"Purchased an air hockey table from them this week in Vineland store, very satisfied with staff and item. Delivery was professional, courteous, and ON TIME! Was so impressed, am now looking to install a.g. pool and maybe even pool table for my woman cave. From now on they are my go-to people for all my pool and gaming needs"

-M. Nicholas

"Tom Landi & his team did a fantastic job on our new in-ground pool liner replacement this spring, going out of their way to ensure that every aspect of the job was handled with the utmost care. Can't say enough about this team's attention to detail, timeliness, and professionalism from start to finish! From picking the new liner to sizing, ordering and installation, the Landi Pools team went to great lengths to make sure that the job was done well, on time and as economically as possible. Their absolute focus on personalized customer service was especially appreciated, making this liner project a very pleasant experience from start to finish. It's my pleasure to recommend Landi Pools for liner replacements and all of your other pool needs!"

-D. Ferus

"Tom and his team are amazing. They've always come through for us and truely go above and beyond. I look forward to dealing with them for years to come."

-A. DiLeo

"Great deals and Friendly knowledgeable service . Recommend going here for all your pool needs. Thanks!!!!!"

-J. Kita

"Just got our Clearwater spa...everyone at Landi Pools is amazing! From Tom, to the young men who delivered/set up, to the gentleman who spent over an hour with us in the heat to give us our step-by-step tutorial...couldn't be happier! Anyone looking to purchase, I highly recommend making Landi Pools your first and only stop!!!!"

-D. Kelusak

"Thank you for your professional customer service. Landi Pools offers service that consumers do not find with most companies. The staff is knowledgeable, courteous, and respectful. They take pride in what they do. The owners take the time to acknowledge you and thank you for your business. Thank you for your professional expertise and assistance!"

-D. Pretlow

"Great customer service! I've spent the last year desperately trying to find a pool company that I could lock-in with, since we moved into our house with a pool. Everyone at the Vineland store was extremely helpful, so I signed up for the closing and opening. This whole situation is one that I easily could have missed, and it wouldn't have been the wiser. I truly appreciate you giving me the benefits of getting on board with you guys for the long haul. Thanks for going out of the way to treat the customer right. Looking forward to being a customer for many years to come."

-B. Dean (Cape May, NJ)

"I have been with Landi pools for ten years. They open and close my pool and have always done a excellent job. They are so friendly and knowledgeable. They always tell me exactly what I need for the pool and get it for me. When I have had difficulties, they take the time to walk me through what I need to do and at times, have actually sent someone over to help me. I especially have had great dealings with Adam, Melissa in service, and Tom who has worked on my pool many times. Everyone there is fantastic though. I just don't know all of their names. I would never consider going anywhere else."

-R. Waltman

"Just a great experience, start to finish. Great people, no pressure sales techniques, really tried to get me the most pool for my money. They were so accommodating and helpful. Great experience!!"

-A. Disque

"I want to thank you and your company for the weekly service I’ve been getting. I’m really happy with it. I love working with Landi Pools. You’re not just a company who’s good at what you do but beyond that you’re really nice people. As a consumer it means a lot to deal with people you like. Thanks for being one of them."

-D. Baruffi

"I just have to say opening a pool that has been sitting for at-least 6 yrs is the most stressful thing in the whole wide! Jessica in the service department is by far the most helpful, calming and she made the process so streamlined. She is just amazing I honestly couldn’t of done it without her. Thank you so much Jessica! Everyone there was amazing but Jessica went above and beyond and I seriously can’t thank her enough. Thank you so much."

-V. Kozak

"We have had outstanding interaction with your organization since first inquiring about replacing our old Caldera spa in May/June 2018. We have been very happy with the level of service and the cordial manner in which everything is done at Landi Pools.
We look forward to continuing to have your company as our "spa guys" in the future."

-K. Malloy

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